How Reports Are Verified
Citizen reports require verification before public display. Here is how that works.
Unverified information can cause real harm in a crisis. NexoAid treats every citizen report as a lead to be checked — never as confirmed fact — until a human has reviewed it.
The verification path
- 1
Submission
Anyone can submit a report. It enters as pending and is not shown as verified on public surfaces.
- 2
Deterministic AI triage
Transparent, deterministic triage suggests a priority, extracts likely needs and flags possible duplicates. It assists reviewers; it never auto-publishes and never decides identity.
- 3
Human review
A trained reviewer corroborates the report against other signals and official sources, then verifies, merges or rejects it. Every automated output is explainable and human-audited.
- 4
Public-safe display
Only verified, public-safe fields appear on public maps and exports. Restricted details stay official-only.
What human review means
A person — not an algorithm — makes the call to mark something verified. AI triage is a deterministic assistant: it carries a clear explanation, flags when it is unsure, and always requires human review. It performs no facial recognition and no automated identity matching.
What stays official-only
Sensitive fields — private contacts, exact responder counts and identity-linked records — are restricted to authorized officials and are never published. See Safety & Privacy for the full model.
NexoAid supports coordination and does not replace official emergency services.